This page contains our:

• Privacy Policy
• Privacy Policy for App Lab apps
• Cookie Policy
• Google Privacy Policy and YouTube API
• Contact Details

Stornaway Privacy Policy (for our website)

This privacy policy explains how we handle any personal information that you may provide, or we may otherwise access, as a result of your use of stornaway.io (the Site).

We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on:

• the personal information we collect about you,
• what we do with your information, and
• who your information might be shared with.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Who we are

Stornaway Productions Ltd, registered in England with company number 11780589 (‘we’, ‘our’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679 and any subsequent UK data protection legislation and we are responsible for, and control the processing of, your personal information.

Who does this privacy policy apply to?

This privacy policy applies to visitors to the Site and those who contact us via our Site or any of the contact methods specified on it.

What information do we collect and process?

Personal information provided by you

During the course of accessing the Site, contacting us, or otherwise dealing with us, you may provide us with a range of personal data which we will use in the course of our business. This personal information may include:

• Your name or another unique identifier;
• Your address;
• Your age and/or date of birth;
• Your contact details (which may include your landline telephone number, mobile number, and/or email address);
• Payment or other financial details (e.g. payment card information, bank information);
• Professional information (e.g. job title and/or type, professional qualifications, industry); and
• Other related information.

Information we collect automatically

Our Site may collect certain information about you automatically (such as your IP address, geographical location, browser type and version, operating system). We also collect information about the use of the Site (known as ‘analytics’) so that we can track user journeys, identify trends, and analyse viewing habits.

Personal information provided by third parties

Occasionally we may receive information about you from other third party sources (such as our suppliers, customers, or group companies), which we will add to the information we already hold about you in order to help us operate our business effectively.

For example, if the Site enables you to interact with third party social media platforms (Facebook, Twitter etc.), we may receive some profile information from those platforms to facilitate the interaction.

How we use your information and our legal basis for processing your information

We may process your personal information for a variety of reasons, including to:

• display the Site and its functionality and enable your interaction with it;
• provide content, communications or information you request;
• respond to a request, order, enquiry or complaint you may have;
• customise the Site and its content to your particular preferences; and
• improve our Site and services.

In some instances, we will rely on your consent to process personal data and where we do this, it will be flagged to you at the time.

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

• consent: where you have given us clear consent for us to process your personal information for a specific purpose;
• contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract;
• legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations); or
• legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests).

If you have any questions regarding our processing of your personal information, and our legal basis for doing so, please contact us (see ‘How to contact us’ below).

Storage of your information and who your information might be shared with

Our Site is hosted and maintained using third party servers. Therefore, any personal information submitted or processed via your use of the Site will be stored on those third party servers. The servers are based in the UK/EEA.

If you contact us, we may store your personal data on our systems based in the UK.

We may disclose your personal data to:

• other companies within our group to the extent that there is a legitimate interest in doing so to support our business aims;
• our agents and service providers, to the extent that they require access to the data in order to provide goods/services to us, in which case they will be bound by a contract requiring them to process personal data in accordance with the requirements prescribed by data protection law;
• law enforcement agencies in connection with any investigation to help prevent unlawful activity; and
• a third party purchaser if we sell our business, in which case, customer and user information will be a transferred asset.

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data in accordance with the law. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How to contact us’ below).

How long do we keep your personal information?

We keep your personal information for as long as we need to for the purposes for which it was collected or (if longer) for any period for which we are required to keep personal information to comply with our legal and regulatory requirements.

What rights do you have?

You are responsible for ensuring that information you provide to us is accurate, complete and up-to-date. You can review and change your information by contacting us.

You have a number of rights in relation to your personal data, these include the right to:

• find out how we process your data;
• request that your personal data is corrected if you believe it is incorrect or inaccurate;
• obtain restriction on our, or object to, processing of your personal data;
• if we are relying on consent, you can withdraw your consent to our processing of your personal data (including any direct marketing);

• if we are relying on legitimate interests for direct marketing, you can object to receiving such direct marketing;

• obtain a copy of the personal data we process concerning you. We will take steps to verify your identity before responding to your request. Once we have verified your identity we will respond as soon as possible and in any event within one month.
• lodge a complaint with the UK supervisory body, the Information Commissioner’s Office (the ICO) here https://ico.org.uk/. If you have a concern or complaint about the way we handle your data, we ask that you contact us in the first instance to allow us to investigate and resolve the matter as appropriate.

If you would like to exercise any of your rights or find out more, please contact us.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time, and if we do so we will highlight any changes to these pages.  If you continue to access or use the Site and any associated services after notified changes have come into effect, you will have agreed to the revised policy.

How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you. If you wish to contact us, please send an email to support@stornaway.io

Cookie Policy

This cookie policy describes the cookies and other tracking/analytical tools we use on stornaway.io (the Site).

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy, above, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Our website

This website is operated by Stornaway Productions Ltd, registered in England with company number 11780589 (‘we’, ‘our’ or ‘us’).
This cookie policy relates to your use of the Site only. We may link to other websites owned and operated by certain third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate polices. For privacy information relating to these other third party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use the Site. We use cookies on our Site. These help us to monitor the use of our Site and improve its performance, as well as enabling us to customise the experience for each user by recognising you and your device and storing information about your preferences, account and/or past actions.

Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Third parties may also set cookies on our website, in order to provide us with relevant information about your use of the website and its services (e.g. Google Analytics) and/or to provide advertising relevant to your interests. Any such third party cookies will be listed below.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and disabling cookies

Your consent is required to place cookies or other similar technologies on your device, except where they are essential for us to provide the website and any related services to you. These essential cookies are indicated in the table of cookies, below.

If you do not consent to the placing of non-essential cookies on your device, you can control most cookies through altering your browser settings accordingly. For more information on how to do so, see the following information for the most popular browsers:

• Mozilla Firefox
• Google Chrome
• Apple Safari
• Microsoft Edge
• Microsoft Internet Explorer
• Opera

Please note that changing your cookie settings may result in the loss of some website functionality and in some cases our Site may not perform properly or be accessible at all.

Our cookies

Google Privacy Policy and YouTube API

Our YouTube publishing tool integrates with the YouTube API, and uses YouTube API Services.

When you use our YouTube tool and therefore connect to your YouTube account to publish to YouTube, Stornaway collects and uses data about your YouTube channel as permitted by YouTube’s Terms of Service for use by our tools. Upon clicking the “Link YouTube Channel” button in your Account page and then signing in to your Google account, you will be prompted to allow Stornaway to manage your YouTube videos and View your YouTube account.

By using this, you are agreeing to be bound by the YouTube Terms of Service. You can review YouTube’s Terms of Service here YouTube’s Terms of Service. We are therefore also required to provide you with a link to the Google Privacy Policy, which applies to use of Stornaway’s YouTube publishing tool.

You can revoke the API Client’s access to your data via the Google security settings page at
https://security.google.com/settings/security/permissions

Privacy Policy for Apps Published to Quest App Lab

Stornaway Productions Ltd is committed to protecting your privacy. This Privacy Policy section specifically addresses all apps published to the Quest App Lab by Stornaway Productions Ltd, including but not exclusively “The Isle Of Tiree in VR”.

Data Collection and Use

When you use our apps, we may collect the following types of information:

• Personal Information: Information that identifies you, such as your name, email address, and other contact details.
• Usage Data: Information about your use of the app, including interactions, in-app behavior, and device information.

Purpose of Data Collection

We collect and use this information to:

• Provide and maintain our app services.
• Improve, personalize, and enhance your experience.
• Communicate with you, including for support and updates.
• Ensure compliance with legal obligations and our policies.

Data Sharing and Disclosure

We do not share your personal information with third parties except:

• When we have your explicit consent.
• To comply with legal obligations.
• To protect and defend our rights and property.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict our processing of your data.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@stornaway.io
• Address: Stornaway Productions Ltd, 36 King St, Bristol BS1 3DZ

This section is a part of Stornaway Productions Ltd’s comprehensive privacy policy, which you can review above.

How to contact us

Please contact us if you have any questions about these privacy and cookies policies or the information we hold about you. If you wish to contact us, please send an email to support@stornaway.io